This Contract-to-Hire Customer Service Representative role in Reno, NV, focuses on email-based communication, billing, and freight quoting. The position involves creating invoices, managing billing cycles, verifying charges, and providing freight quotes, primarily supporting internal teams and customers via email.
Responsibilities include handling 100-200 daily emails, delivering timely updates, coordinating with warehouse and billing teams, and maintaining accurate records. The ideal candidate has strong communication, data entry, and customer support skills, prefers a team-oriented environment, and is tech-savvy with proficiency in Microsoft Office.
Preferred experience includes billing, logistics, or freight industry knowledge. The work environment emphasizes collaboration, growth, and professionalism, with shifts between 7:00 a.m. and 6:00 p.m. The pay ranges from $18.00 to $19.00/hr, offering benefits such as health coverage and retirement plans. This fully onsite role encourages internal development within a supportive team culture.