This Customer Service Representative role offers the opportunity to work in a highly collaborative, growth-focused environment committed to safety and sustainability. The company provides excellent benefits including a 401(k) match, tuition reimbursement, paid time off, health and wellness programs, disability coverage, and upcoming student loan assistance. Key responsibilities include processing customer orders via phone, fax, or email, coordinating shipments, resolving issues, and collaborating with sales, logistics, and operations teams to ensure timely delivery and customer satisfaction. Candidates should have a high school diploma (college courses preferred), at least two years of customer service experience, strong organizational and communication skills, proficiency in Microsoft Office, and the ability to resolve customer issues professionally. The organization values integrity, professionalism, and a positive attitude, offering career growth opportunities within a global, innovative company dedicated to employee development and environmental responsibility.