Seeking a full-time Customer Service Representative to provide exceptional support and administrative assistance to internal and external customers. This role involves handling incoming calls, resolving issues, scheduling services, processing payments, and updating customer records to ensure satisfaction. The position requires strong computer skills, problem-solving abilities, and a professional appearance, with a minimum of 40 hours per week and occasional overtime.
Benefits include generous paid time off, holidays, 401(k) with match, Roth IRA, medical/dental/vision insurance, HSA, telemedicine, various insurance options, and wellness programs.
Ideal candidates will have basic Microsoft Office knowledge, a high school diploma or equivalent, and a customer-focused attitude. Join a family-oriented company committed to growth, community service, and a positive work environment. Applications are quick and mobile-friendly. We are an equal opportunity employer and support veterans and active-duty military members.
With ~2,000+ employees working from 100+ locations in 10 states, Arrow is a full-service company specializing in Pest Control, Termite Protection, Mosquito Prevention and Control, Fire Ant Control, Wildlife Control and Exclusion Services, Handyman Services, Insulation Services, New Construction Treatments and providing documentation for Real Estate Transactions. We offer these services in both residential and commercial situations.
At Arrow, we pride ourselves on going BEYOND THE CALL because this business is OUR calling and we are committed to protecting your family's health and property while caring for our environment. We're large enough to offer a variety of pest control services at affordable prices and we're small enough to know our customers - the way a good business should.