Seeking a dedicated Customer Service Rep to handle incoming calls, generate sales leads, and resolve customer issues with accuracy and empathy. The role involves building trust, providing product information, and ensuring customer satisfaction through open communication. Responsibilities include managing customer interactions, meeting sales and call targets, handling complaints, and maintaining records. Ideal candidates are patient, communicative, and committed to customer care.
Benefits include work-life balance, comprehensive health coverage, a 401k plan with company match, paid time off, and opportunities for career growth within the company. The schedule is from 11:30am to 8pm during summer and 10:30am to 7pm during the rest of the year, with rotating weekend shifts. The role emphasizes professionalism, relationship building, and exceeding customer expectations.