Customer Service Representative - State Farm Agent Team Member

Benefits include a performance-based bonus, competitive salary, flexible schedule, and paid time off.

As a Customer Service Representative, you will create exceptional client experiences by assisting with inquiries, coordinating with team members, and anticipating community needs. Your attention to detail, customer focus, and empathy are essential.

Responsibilities:

• Establish and follow up on customer relationships
• Provide prompt, friendly service on insurance options, policy changes, claims, and billing
• Educate customers on insurance products using a needs-based approach
• Communicate effectively to meet customer needs and promote business growth

• Qualifications:

• Strong customer service dedication
• Ability to relate to and anticipate customer needs
• Excellent communication and problem-solving skills

• Compensation ranges from $48,000 to $70,000 annually, with growth opportunities, health benefits, paid time off, and career development. The role involves helping clients with auto, home, life insurance, and retirement planning in Springfield, MO. Agents are independent contractors, and employees are hired at the discretion of the agent.