We are hiring a Customer Service Representative to deliver exceptional service to members, prospective members, and guests, ensuring a welcoming "Judgement Free" environment.
Benefits include great growth opportunities, set schedules, medical/dental/vision insurance (for eligible employees), employee referral bonuses, a $1/hour premium for night shifts, a free Black Card Membership, 401(k) with employer match, profit sharing, a clean work environment, and an Employee Assistance Program.
Responsibilities involve greeting members, answering calls, assisting with check-ins, tours, new memberships, logging amenities, and addressing questions or concerns promptly. Regular cleaning of the facility is also required.
Qualifications include being 18+, punctual, reliable, with customer service experience preferred. The role involves standing, walking, talking, and lifting up to 45 pounds.
Joining means embodying core values, supporting community health, fostering diversity, encouraging growth, and making a positive impact through philanthropic efforts. It’s an opportunity to be part of a proud, inclusive team committed to excellence.