The Customer Service Representative (CSR) supports clinic operations by providing front-desk services such as patient registration, appointment scheduling, insurance verification, and payment collection. They greet patients professionally, accurately input data into the EHR, and communicate financial responsibilities. The CSR manages appointment logistics, processes medical records requests, checks insurance eligibility, and coordinates with clinical staff. They maintain records, handle phone calls, and ensure compliance with privacy and safety policies. The role requires strong customer service, communication, organizational skills, and proficiency with computers. A high school diploma or GED is required, with preferred experience in healthcare or customer service. The position involves working in a fast-paced, indoor healthcare environment, with physical demands including prolonged sitting and occasional lifting. The organization is committed to equal opportunity employment.