Customer Service Representative

EPIC Fitness Group

Troy, MI

JOB DETAILS
SKILLS
Community Health, Community Support, Customer Support/Service, Diversity, Service Delivery, Telephone Skills
LOCATION
Troy, MI
POSTED
Today

We are hiring a Customer Service Representative to deliver exceptional service to members, prospective members, and guests, ensuring a welcoming and "Judgement Free" environment.

Benefits include growth opportunities, set schedule, insurance options, referral bonuses, a $1/hour premium for night shifts, free memberships, 401(k), profit sharing, a clean work environment, and an Employee Assistance Program.

Responsibilities involve greeting members, answering calls, checking in members, giving tours, signing up new members, logging amenities, addressing questions and concerns, and maintaining cleanliness of the facility.

Qualifications include being at least 18, punctual, reliable, with customer service experience preferred. The role requires standing, walking, talking, and lifting up to 45 pounds.

Joining means embodying core values, supporting community health, fostering diversity, encouraging growth, and making a positive impact. It’s a chance to be part of a proud, inclusive team dedicated to wellness and service excellence.

About the Company

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EPIC Fitness Group