Customer Service Representative

Seeking a Customer Service Representative to be the first point of contact for customers, providing high-level explanations of repair and insurance processes.

• Assist with insurance claims, coordinate rental cars and tow services, and ensure vehicle delivery.
• Support communication throughout repairs, monitor assignments, and maintain logs and invoices.
• Ensure customer comfort and maintain the waiting area, perform administrative duties, and support team efforts.
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  Qualifications include effective communication, organization, and multitasking skills. Must be at least 18 with a valid driver's license. Prior customer service or sales experience preferred.

  
  

  Core values include integrity, customer service, innovation, and teamwork. Physical demands involve standing, walking, and occasional lifting. The employer is an equal opportunity employer committed to accommodations for individuals with disabilities.