We are seeking a personable Customer Service Representative to deliver positive experiences to clients.
Benefits include 401(k) matching, free food & snacks, paid time off, competitive pay, professional development, and job stability in a growing industry.
The role involves responding to inquiries via phone, email, and in-person, assisting with quotes, policy updates, payments, scheduling appointments, maintaining records, reviewing audits or policies, and collaborating with colleagues.
Qualifications include knowledge of insurance products, a high school diploma or GED (Bachelor's preferred), excellent customer service, strong organization, time management skills, and familiarity with Microsoft Office and other software.