Customer Service Representative (Work From Home)

Spade Recruiting

Houston, TX(remote)

JOB DETAILS
SALARY
$50,000–$60,000 Per Year
JOB TYPE
Full-time, Employee
SKILLS
Coaching, Communication Skills, Compensation and Benefits, Customer Relations, Customer Support/Service, Email Technology, Interpersonal Skills, Leadership, Mentoring, Onboarding, Online Communications, Organizational Skills, Record Keeping, Retail, Time Management, Work From Home
LOCATION
Houston, TX
POSTED
12 days ago

We’re seeking motivated, people-oriented individuals who are looking to build a long-term career with a stable and supportive organization. In this position, you’ll work directly with union members and their families, helping them understand benefit programs designed to provide added financial protection and peace of mind.

This is a fully remote opportunity, with all work completed through virtual appointments, phone calls, and online communication. The role offers flexibility, professional development, and the chance to strengthen your communication and leadership skills in a structured, team-focused environment.

Key Responsibilities

Connect with members through inbound and outbound communication

Schedule and conduct virtual appointments to review available benefit options

Explain program details clearly, professionally, and accurately through online meetings

Guide members through simple enrollment and application steps

Maintain organized records and document all client interactions

Follow up with members to ensure a smooth and positive experience

Take part in ongoing training, coaching, and leadership development

What We Offer

Weekly pay with performance-based bonus opportunities

100% remote, work-from-home flexibility

Structured onboarding with hands-on mentorship

Clear advancement opportunities and long-term career growth

Health benefits available after the probationary period

Residual income opportunities for qualifying representatives

Supportive team culture built on professionalism, integrity, and personal growth

Qualifications

Strong communication and interpersonal skills

Organized, reliable, and able to manage time effectively

Comfortable using basic technology such as Zoom, email, and online systems

High school diploma or equivalent required

Post-secondary education is considered an asset

Experience in customer service, hospitality, retail, or client-facing roles is helpful but not required

About the Company

S

Spade Recruiting

INDUSTRY
Telecommunications Services