Customer Service Representative (Work From Home)

Spade Recruiting

New York City, NY(remote)

JOB DETAILS
SALARY
$50,000–$60,000 Per Year
JOB TYPE
Full-time, Employee
SKILLS
Compensation and Benefits, Customer Relations, Customer Support/Service, Documentation, Interpersonal Skills, Leadership, Organizational Skills, Record Keeping, Retail, Team Player, Virtual Hosting, Work From Home
LOCATION
New York City, NY
POSTED
16 days ago

Position Overview

We’re looking for driven, relationship-focused professionals who want more than just a job — they want a career path. This opportunity allows you to work with union members and their households, providing guidance on benefit programs that promote long-term financial stability.

This is a fully remote role where all client interactions are conducted virtually, giving you flexibility while helping you sharpen your communication, presentation, and leadership skills within a structured support system.

 Responsibilities

  • Engage with members through both inbound and outbound calls

  • Coordinate and host virtual consultations to review available coverage options

  • Present benefit programs in a clear, confident, and easy-to-understand manner

  • Assist members through streamlined enrollment and documentation processes

  • Maintain accurate digital records and client notes

  • Conduct professional follow-ups to ensure satisfaction and clarity

  • Take part in continuous skills training and leadership development sessions

 What You Can Expect

  • Consistent weekly earnings plus performance-based bonuses

  • 100% remote flexibility with adaptable scheduling

  • Step-by-step onboarding and individualized mentorship

  • Defined advancement tracks into leadership roles

  • Comprehensive health benefits after probation

  • Long-term residual income potential for eligible team members

  • A supportive, team-oriented culture built on integrity and shared achievement

 Ideal Candidate Profile

  • Confident communicator with strong people skills

  • Highly organized and self-disciplined

  • Comfortable navigating Zoom, email, and basic CRM/data-entry systems

  • High school diploma required (post-secondary education considered an asset)

  • Background in customer service, hospitality, or retail is advantageous but not mandatory

About the Company

S

Spade Recruiting

INDUSTRY
Telecommunications Services