The Customer Service Supervisor (CSS) is a motivated leader supporting store operations, working alongside peers and leaders to deliver excellent customer service, increase sales, and ensure safety and organization.
Responsibilities include resolving customer inquiries, supporting store goals, motivating and training associates, executing customer service policies, managing cash, inventory, vendor check-ins, and maintaining store safety.
Benefits include medical, dental, vision, mental health, 401(k), ESOP, education assistance, store discounts, paid time off, parental leave, and wellness programs.
Qualifications: High School Diploma or GED, 18+ years old with reliable transportation, flexible availability, supervisory experience preferred, and strong communication skills.
Hourly pay ranges from $21.25 to $28.70, with a $2.00 shift differential for hours between 12am-6am. The role offers an optional 4-day work week. Wawa is an equal opportunity employer committed to fairness and diversity.