Job Reference #: 1893
Job Title: Data Control Clerk II
Location: Chicago, IL 60628
Start Date: 09/30/2024 to 12/20/2024
This position requires a high school diploma or higher, with at least 30 WPM typing skills and experience on a 10-key adding machine. Candidates must have excellent verbal communication, the ability to follow detailed instructions, and strong terminal aptitude. Physical duties include lifting books (~40 lbs.) and opening boxes. Responsibilities involve entering customer returns accurately into the database, investigating customer complaints, and interfacing with departments as needed. Key competencies include effective communication, problem resolution, teamwork, and proficiency with relevant software. Attention to detail and quick learning are essential due to diverse daily tasks. The main duties include 94% data entry of customer returns, 2% complaint investigation, 2% departmental communication, and other miscellaneous tasks.