30+ days ago


Torrance, CA


Department Assistant
Job Number: 284186
Schedule: On Call
Shift: Day
Job Category: Administrative (Non-Clinical)
Location: California-Torrance

Providence is calling a Department Assistant (Per diem/Day shift) to Providence Little Company Of Mary Home Health in Torrance, CA.

We are seeking a Department Assistant who will provide clerical support to Clinical Team Assistants and Medical Records, including but not limited to, the areas of medical records filing, data entry and processing and tracking of required agency documentation.  When working at reception desk, responsible for greeting and receiving all visitors and triaging incoming telephone calls in an efficient, timely manner, coordinating telephone and beeper communication for office and field staff.

In this position you will:

  • Areas of Emphasis:
    • File medical record paperwork accurately and timely to maintain compliance with Title 22 requirements
    • Perform data entry accurately and timely
    • Prepare all out going documentation for mailing or courier/delivery as well as preparing interoffice mail for transfer as necessary. Perform hospital and MD runs for pick-up/delivery of mail, as necessary
    • At desk and when working reception desk answer telephone calls timely, identifies self and department and maintains all calls without losing incoming calls. Promptly acknowledges and graciously receives all visitors to the department. Accurately use beeper communication system for contacting field staff when requested
    • Alway strives to make the best use of time; seek out work that needs to be completed; assists others as needed
    • Alway works well with those in a position of authority
  • Documentation/Information Management:
    • Maintain accurate tracking logs for Plans of Treatment (485), MD supplementary orders and recertification’s
    • Timecard is complete, accurate and signed when turned in every two weeks
  • Development:
    • Assume responsibility and accountability for own professional growth and practice. This includes completing all required in-service education
    • Attend all assigned staff development activities for department including a minimum attendance of 75% at all scheduled work time staff meetings
    • Participate in in-service education, as requested
  • Performance Improvement:
    • Participate as requested in agency Improving Organizational Performance activities
    • Promote use of the agency C.A.R.E. methodology in problem solving

Required qualification:

  • H.S. Diploma or GED
  • 6 months General office experience
  • Ability to accurately file alpha/numeric as evidenced by work sample
  • Detail-oriented
  • Ability to work independently or in a team environment
  • Must be able to perform the physical requirements of the position as defined on the RU-91 form
  • Requires the ability to fluently speak, read, write and understand the English language
  • Requires the ability to establish and maintain a courteous and cooperative (service-oriented) working relationship with patients, families and co-workers
  • Maintains a valid driver’s license with no excessive violations or accidents
  • Meets the minimum state requirement for auto insurance
  • Available to work primarily weekends
  • Bilingual English/Spanish

Preferred qualifications:

  • Bachelor's Degree
  • 6 months Computers, word processing or other data systems

About the Ministry you will serve. 
As an integral part of the respected Providence Health & Services for over 25 years, our highly skilled healthcare professionals provide a full range of home health and clinical specialty programs to patients experiencing an illness, hospitalization or surgery or, for those receiving treatment for a chronic or acute illness. Providence Home Health embraces everyone from new mothers and their babies to the elderly with chronic health problems.
Our team of health care professionals starts with the patient and his or her physician and may include: registered nurses; certified home health aides; social workers; physical, occupational and speech therapists. Our specialty care includes patient assessment and monitoring; beside protime monitoring; IV therapy; total parenteral nutrition; gastric feeding tube (G-Tube) for long-term enteral nutrition; V.A.C. therapy used to promote healing in acute or chronic wounds, fight infection and enhance healing of burns; pain management; injections; and ostomy management. From same-day referrals and a smooth transition from hospital to home, to attentive follow-up and communication with your own doctor, we provide care and support for you every step of the way to help restore your health to its fullest potential. Our goal is to equip our patients with the education and resources needed to regain and maintain good health.

For information on our comprehensive range of benefits, visit:
Our Mission As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
About Us Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable.Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression,sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

About the Company

Providence Health & Services

Our Mission is more than just words.

About Us

As the third largest not-for-profit health system in the United States, we are committed to providing for the needs of our communities – especially for those who are poor and vulnerable – across Alaska, California, Montana, Oregon and Washington.

Our system includes more than 82,000 caregivers (all employees) serving in a diverse range of ministries from birth to end of life, including acute care, physician clinics, long-term and assisted living, palliative and hospice care, home health, supportive housing and education.

Where we serve

We operate 34 hospitals, 600 physician clinics, 22 long-term care facilities, 19 hospice and home health programs and 693 supportive housing units in 14 locations. Our health plan serves our caregivers and other large employer groups covering 513,000 members.

On any given day, we care for more than 1,200 people in our long-term care settings, more than 4,000 in our hospitals and more than 15,000 in our clinic settings. Daily, we serve more than 7,000 people in our many home health and palliative care programs and almost 800 in supportive housing. We touch more than five times as many lives in non-acute settings as we do in the traditional hospital setting.

A tradition of caring for everyone

When the Sisters arrived in the Pacific Northwest in 1856, they came to answer a call for help from a new pioneer community. What they found were many communities in need of service, and so with dedication to the Mission and collaboration with like-minded partners, their ministry grew to what is now a five-state health system.

Providence Health & Services continues a tradition of caring that the Sisters of Providence began more than 158 years ago. The cornerstone of our Mission is to provide compassionate care that is accessible for all – especially those who are poor and vulnerable.

We believe making a difference is one of our greatest rewards.

Caring is what we do.

Our benefits help us care for our employees and their families by supporting their wellness and providing tools that promote financial security and professional growth.*


  • Medical, dental and vision insurance coverage that start on your first day
  • Retirement program that helps you prepare for your future
  • Life and AD&D insurance
  • Health Reimbursement and Savings Accounts (HRA, HSA, FSA)


  • Health assessment and personal coaching to help you meet your goals
  • Incentives for participation in healthy activities
  • Caregiver Assistance Program (for employees) offering work/life services, resources and expertise when you need it
  • Weight management, tobacco cessation and diabetes programs

Work/Life Balance:

  • Volunteers in Partnership program to match you with volunteer opportunities that support our communities
  • Support for life events such as birth, adoption, marriage or other changes to your family
  • Ergonomics and injury prevention to promote safe work environments
  • Paid time off
  • Disability benefits

Career and Development:

  • Tuition reimbursement to support your education as you tackle your career goals

Awards and Recognition

Healthcare Excellence

We are deeply honored that Providence facilities have been distinguished with national awards and certifications. At Providence Health & Services, our dedication to excellence is evident in the service our people demonstrate every day. Here, you’ll find an environment built on the core values of respect, compassion, justice, excellence and stewardship. They are at the heart of everything we do...and others have noticed.

JD Power and Associates Distinguished Hospital Award for Service Excellence  '100 Best Companies to Work For' -Oregon Business magazine  Cardiac Surgery Excellence Award

'100 Best Companies for Working Mothers' Award  Magnet Hospital for Excellence in Nursing Services - American Nurses Credentialing Center (ANCC)  Five-Star Hospital Award

'100 Top Hospitals' - Solucient  Award of Excellence in Healthcare Quality - Qualis Health  Thomson Reuters '100 Top Hospitals' Award

'Washington's 100 Best Companies' - CEO magazine  'Distinguished Hospital Clinical Excellence 2017

Company Size

500 to 999 employees


Healthcare Services