Job Type

full-time

Posted

24 days ago

Location

Newburgh, IN

Description

Who we are
Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia.
What will you do?
Provide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the NetworkProvide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the Network
What do you need to succeed?
  • 3+ years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10
  • Experience troubleshooting and replacing hardware on Lenovo PCs
  • Experience using Active Directory
  • Experience supporting Microsoft Office 2007, Microsoft Office 2016 including MS Lync, Microsoft Outlook Web Application (OWA) and the Outlook 2016 client
  • Experience troubleshooting wireless connectivity issues
  • Quality Customer Service skills
  • VPN experience.
  • Experience with basic hardware printer support
  • Experience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RDP
  • What you"ll get
  • Work with brilliant minds, often within a global capacity;
  • Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
  • Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings as well.
  • Why we"re different
  • Brazilian and privately owned company;
  • Agility, flexibility, and innovation are in our DNA;
  • Flat organizational structure which enables faster communication and decision making.
  • Take a look for yourself
    Here's one of our own, talking about the culture, space and growth opportunities: https://www.youtube.com/watch?v=j8O37KNINdY


    What will you do?
    Provide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the NetworkProvide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the Network
    What do you need to succeed?
  • 3+ years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10
  • Experience troubleshooting and replacing hardware on Lenovo PCs
  • Experience using Active Directory
  • Experience supporting Microsoft Office 2007, Microsoft Office 2016 including MS Lync, Microsoft Outlook Web Application (OWA) and the Outlook 2016 client
  • Experience troubleshooting wireless connectivity issues
  • Quality Customer Service skills
  • VPN experience.
  • Experience with basic hardware printer support
  • Experience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RDP

About the Company

Stefanini

Stefanini is a global IT services company with over 24,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. Since 1987, Stefanini has been providing offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.

With a base of over 500 active clients, including more than 300 multinationals, Stefanini maintains a strong presence in industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector, and utilities. Clients benefit from Stefanini's financial stability, sustained year-over-year growth, and zero net debt. The corporate global headquarters is located in Sao Paulo, Brazil with European headquarters in Brussels and North American headquarters in metropolitan Detroit.

Company Size

10,000 employees or more

Industry

Computer/IT Services

Founded

1987

Website

http://www.stefanini.com