This role supports the Navy's IT infrastructure under the SMIT program, focusing on delivering cybersecurity, network operations, and data transport services.
As a Mid-level Desktop Support Technician at a government site in Norfolk, VA, you'll provide desk-side support, troubleshoot hardware/software issues, and assist with networked devices.
Requirements include US citizenship, DoD Secret Clearance, 4+ years of relevant experience, Security+ certification, and proficiency with Windows 10 and help desk tools.
Physical ability to lift up to 50 lbs, work in confined/noisy environments, and drive to different locations is essential.
Key responsibilities involve resolving user tickets, troubleshooting hardware, and supporting team efforts.
Preferred skills include strong organization, leadership, communication, and problem-solving abilities. The pay range is $24-$27/hour.