Digital Marketing Manager

• Responsible for the ongoing tactical management and execution of capability initiatives from kick-off to go live. Partner with and support the Capability Leads in developing a detailed project plan while identifying inter-dependencies.
• Coordinate and lead activities across a matrixed organization, digital production, IT and external (vendors, agencies, production hub vendor) partners as appropriate to facilitate timely delivery of omni channel capabilities.
• Drive the matrix team in delivering the initiative on target and be agile and adept at adjusting plans and timing.
• Lead project kick off and weekly status meetings, co-organize functional team meeting(s), track project deliverables, gather updates from stakeholders, review project documents, identify/manage project risks/issues and update overall project status.
• Provide resolution to complex and exceptional operational and timeline issues.
• Learn and possess the expertise across the omni channel ecosystem.

• Support business teams across markets
• Champion capability standards and best practices
• Provide training on capability process/operating model
• Assist, where necessary, in functional processes/troubleshooting and general day-to-day support requests
• Assist with revision and updates to the capability related training content working with enterprise training team.
• Generate capability-wide metrics reports, including ad hoc requests and ongoing analysis
• Assist with capability-level change request efforts, including close partnership with IT/InterAct team
• Possess and maintain a comprehensive understanding of the Client's configuration of Veeva Vault/CRM as well as enterprise standards for content development and deployment
• Champion the adoption of Enterprise Work Management platform (Workfront) and new ways of working.
• Bring/implement innovative ideas to evolve how we operate through the use of work management automation.
• Challenge status quo and drive continuous improvement on operations – provide actionable recommendations to project approach and identify opportunities to increase speed and efficiencies.
• Capture and share learnings and best practices.
• Possess and maintain an understanding of the changes in the evolving regulatory and compliance environment.

• Veeva Engage
• Remote Selling
• Virtual Sales Tools
• Zoom, Microsoft Teams, or Webex
• Virtual or Remote Sales Experience (with Veeva Engage, Zoom, MS Teams, and/or Webex)
• Additional Veeva experience, including Veeva CRM (CLM content) is preferred.
• A Bachelor's degree in BS or BA is required.
• A minimum of 3~5 years of relevant digital marketing project management experience
• Principle knowledge of pharmaceutical marketing and sales business processes preferred.
• Strong matrix team experience leading cross-functional CRM/marketing initiatives, project/process management.
• Capable of working in ambiguity and establishing and maintaining cooperative working relationships with the matrix team.
• Excellent critical thinking and problem-solving skills with the ability to work in a fast-paced environment.
• Strong oral and written communication skills.
• Strong organization and documentation skills.
• Exceptional production management and quality assurance skills; must thrive in a fast-paced, fluid environment, be a self-starter with strong multi-tasking abilities, and have meticulous attention to detail.
• Proficiency with portfolio/project management tools (e.g., MS Project, Workfront, JIRA).
• Experience collaborating with internal/external clients and managing external vendors

kevin@alphaconsulting.com