30+ days ago
To realise our digital transformation, we need to transform our products, experiences, processes, technology and how we operate. Delivering our clients unrivalled experience of exceptional service, value and flexibility is part of our DNA. We are looking for a person to provide the passion and the drive to coach and enable teams and groups to deliver high quality business and customer centric outcomes within our Digital Products Team.
The Agile Master Coach will be change agent with a passion for coaching and empowering teams. As a knowledgeable and experienced coach, you will work with large Tribes, comprised of multiple Squads to help build and reinforce the Agile mindset and embed Agile principles in day to day work. You will also work to embed this Agile mindset at the highest level of the organization, to shape, drive and lead agile initiatives and ongoing operations to maximize business impact.
Agile coaches will ensure cross-functional collaboration; ensure key stakeholders are engaged as needed; establish the MVP mindset and approach; check that backlogs are being prioritized using value-focused KPI’s as criteria, etc. You will be a thought partner to Product Owners across Squads, supporting them in identifying solutions to obstacles as they arise. You will regularly assess the organization's Agile maturity, which will inform your coaching and development approach for each Squad. You will help strengthen Agile practices and playbook, and be a champion for Agile culture and behaviors
You will be a leader in the “new way of working” and promote Agility principles and practices primarily at all levels of the organization, also providing input into enterprise Agility initiatives. You will also be highly skilled in communicating with diverse teams, quickly understanding group dynamics and not being afraid to raise issues and drive change to remove impediments from teams.
In addition, you will also collaborate with the Agile CoE in order to help to improve the Agile Playbook, develop agile knowledge and continuously adapt agile ceremonies and ways of working to the organization, based on its maturity level.
Among your responsibilities, you will: