30+ days ago


Tacoma, WA


Enforces accountability and encourages ownership
Creates a culture which fosters a positive experience for caregivers and team members
Responsible for excellent customer service  as it relates to both our customer and referring entities
Communicates  the company’s purpose, mission, and guiding principles
Maintains key (high level) civic relationships in the community to allow visibility into the future of the business
Oversees, guides, directs, and manages the execution of  market performance by defining both short term and long term vision
Maintains  business development and leadership pipelines
Partners with National Sales to pursue large accounts
Balances project work with sustainable business
Manages consistency in the business development process
Held accountable to multiple federal, state, local programs/contracts, accrediting bodies and Maxim requirements
Promotes company policy, procedure, and strong business ethics including compliance with federal, state, and local laws
Partners with Clinical and Field Support team leaders to achieve expected business results and company established Key Performance Indicators (KPIs)
Oversees creation and execution of recruiting strategy for all business lines
Responsible for hiring and the on-going development of team members including strategies for employee retention, career path, performance management, and growth and interest within Maxim Healthcare
Manages the execution of daily Red Zone meetings and ensures all team members collaborate
Responsible for making sure all Plan of Corrections, Root Cause Analysis and Quality Improvement  are developed, updated, and maintained in accordance with Maxim Healthcare policies
Ability to collaborate with departments at headquarters including Compliance, Legal, Government Relations, Clinical, Human Resources, Finance, Marketing/Communication, and National Sales
Responsible for overseeing completion of all required activity tracking, reports, and corrective action plans
Responsible for oversight of on-call activities so that a qualified person is available at all times in person or via telecommunications during operating hours when patients are receiving or requesting services and participates in on-call activities where necessary
Serves as a member of the Governing Body and Professional Advisory Board


Undergraduate preferred in Business, Marketing, Management, Communications, Provider Relations,  Healthcare Administration, or RN degree
Minimum of two (2) years business development experience preferably in a healthcare setting or relevant sales related experience in healthcare
Minimum of one (1) year of supervisory or administrative experience preferred in home health care or related health care programs
Must meet all federal, state, and  local requirements
Knowledge of home care requirements and third-party reimbursement
Ability to effectively elicit/provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, clients) via strong written and oral communication skills
Computer proficiency including Microsoft Office suite (Word, Excel, etc.)