Posted

3 days ago

Location

Chicago, IL

Description

This individual is responsible for fulfilling leasing and move in goals. They are also expected to maintain a positive image of the community with referral sources, residents, and staff personnel. They supervise the sales and marketing personnel at the community.


  • Schedule, organize and conduct tours with prospective resident of independent and assisted living, memory care and skilled nursing.
  • Respond and follow-up with to all walk-ins, phone ins, mail-ins timely and appropriately.
  • Create, plan, and implement with Sales and Marketing Team and Program Director events to bring in prospective residents such as but not limited to: seminars, speakers, themed events, and family nights.
  • Develop and maintain a good working relationship with residents, families, and professional providers of care.
  • Maintain a working knowledge of all software programs.
  • Participate in weekend call coverage in Manager Rotation.
  • Manage move ins and move outs to achieve maximum revenue.
  • Treat each inquiry with value.
  • Work closely with the Executive Director and Corporate Director of Sales in development and implementation of the quarterly marketing plan.
  • Create and implement a strong community outreach program.
  • Media and Marketing Planning Implementation.
  • Meet all expectations of occupancy and budget.
  • In consultation with Executive Director; hire, train, discipline, and terminate departmental employees in accordance with Senior Lifestyle Corporation policy.
  • Keep Executive Director informed of all sales activity daily.
  • Maintain Senior Lifestyle Hot Board/Move in Move out board.
  • Communicate any special needs of the incoming resident to the appropriate personnel.
  • Manage use of sales toolbox.
  • Assure that staff investigates every alternative before closing a lead.
  • Keep informed of all trends, developments, concepts, and techniques in his/her field that affect product.
  • Understand the need of the senior and the aging process.
  • Maintain and work an active, meaningful waitlist.
  • Plan and implement special events monthly which prospects attend.
  • Update competitive analysis quarterly.
  • Maintain confidentiality of all pertinent information.
  • Comply with all Senior Lifestyle Policies, cities, state, and federal regulations pertaining to Residents’ accounts as it relates to Medicare, third party billing, etc.
  • Interact professionally and effectively with all levels of the organization, residents, family members, etc.
  • Perform other duties as assigned.

Level of Formal Education: Bachelor’s degree from a four-year college or university preferred, or one to two years’ experience and or training, or equivalent of education and experience

Area of Study: N/A

Years of Experience:

Type of Experience:  Previous sales/admission experience in senior living

Special Certifications:

Language Skills: English

Technical Competencies:
Skills and Ability:

  • Strong communication skills.
  • Possess strong organizational skills and ability to multi-task and meet deadlines.

Information Systems:

Personal Attributes: N/A

Other/Preferred:

           

Driving Requirements

Does this job require the ability and license to drive an automobile?  _X   Yes            No

           

Is driving an automobile an essential function of this job _X__Yes               No

           

A clean driving record with no more than one violation and/or accident within the past 5 years is required for this position

 

Management/Supervisory Authority

Does this job manage or supervise associates?   X        Yes                   No


Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. Team members may also be eligible to receive a bonus based on their position. -All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday.