Communication Skills, Customer Experience, Customer Support/Service, Customer/Client Research, Data Quality, Develop and Maintain Customers, Operational Support, Performance Management, Resolve Customer Issues
Join a dedicated team in the home services industry as a Customer Service Representative, where you'll impact customer experience by booking service appointments and representing our brand as the first point of contact.
- Convert incoming calls into appointments, respond professionally, and build rapport to encourage repeat business.
- Respond to customer requests, resolve issues, and support dispatch operations, including relaying information to technicians.
- Maintain accurate customer data and participate in training to improve performance.
- Ideal candidates have strong communication skills, a customer service track record, and thrive in a fast-paced, goal-driven environment.
- Support for Lead Dispatcher and ability to diffuse conflicts are essential.
This full-time, in-office position offers flexible schedules, two weeks of paid training, and pay up to $30/hr. Join our winning team and help us deliver stellar service!