Monster

Document Specialist (WMS)

Techlink Systems Inc.

North Chicago, IL

JOB DETAILS
SKILLS
Change Management, Communication Skills, Distribution Services, Documentation, Employee Orientation, English Language, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Video Chat, Warehousing
LOCATION
North Chicago, IL
POSTED
23 days ago

Job Title: Documentation Specialist
Location : North Chicago, IL (onsite)
Contract Duration: Contract until 09/29/2025
Work Hours: 8AM - 4:30PM

Job Description
The worker will assist the team in modifying and creating procedures related to our new Warehouse Management System, Manhattan. They will meet with Subject Matter Experts in the Distribution Centers to assess document changes and identify the need for new documents. The worker will draft documents based on the Subject Matter Experts’ guidance and present these changes to the team for review. We expect this to be an iterative process. Additionally, the worker will collaborate closely with our change management team to prepare the documents for the approval process and resolve any concerns raised by the approvers. The worker will be required to initiate communications to obtain information and actively problem-solve. In addition to our US Distribution Center employees, the worker will work closely (via Teams and video chat) with English speaking personnel at our facility in Germany. The new system goes live in Q3 2025. Currently, there are approximately 200 documents that need to be revised, obsoleted, or completely rewritten. This is a critical role for the project, and the worker will be under the guidance of an employee.

Education min. / Experience min.

  • Bachelor’s degree preferred.
  • 2-3 years’ experience

Top 5 skills/requirements

  • Manhattan Warehouse Management experience
  • Experience in writing clear, logical, succinct, and accurate documentation with the audience in mind
  • Ability to research for answers and resolution. Self-starter
  • Strong verbal and non-verbal communication skills.
  • Organization skills

About the Company

T

Techlink Systems Inc.

TechLink Systems is a national provider of staffing services with offices in New York, Philadelphia, Los Angeles, San Francisco, Columbus, and Ft Lauderdale as well as a development and support center in Bangalore, India. We are an NMSDC and WBENC Certified Minority Business that has been recently recognized with the TAPFIN 2016 Excellence Award as well as became a TAPFIN Elite Partner of 2016. We serve the contract staffing, recruitment and HR management, project outsourcing, and software development needs of clients nationwide including many Fortune 500 companies. Striving to create personal relationships with clients, TechLink becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness. At TechLink, seasoned industry professionals deliver an array of custom-tailored managed services including IT security, support, project management, and much more. The company’s talented recruiters and HR specialists have backgrounds in many cutting-edge, high-performance industries making TechLink Systems an ideal partner for recruitment process outsourcing. We even have a development center located in Bangalore, India, which is used to serve clients’ needs for outsourced software development projects.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1998
WEBSITE
http://www.techlinksystems.com