Business Performance Management, Business Support, Candidate Pipeline, Cash Management, Communication Skills, Customer Experience, Customer Service Evaluation, Customer Support/Service, Data Analysis, Food and Beverage Industry, Inventory Management, Leadership, Maintain Compliance, Operational Support, People Management, Performance Analysis, Performance Reviews, Pharmacy, Process Improvement, Profit & Loss, Regulations, Regulatory Compliance, Retail, Retail Management, Sales, Team Lead/Manager
This supervisory role involves overseeing customer service associates and designated hitters, managing the front end of the store, and supporting overall store operations, including pharmacy and retail functions. The candidate will assist in achieving sales, profitability, and customer experience goals through team leadership, performance management, and operational oversight.
Key responsibilities include supervising team recruitment, training, and discipline; ensuring excellent customer service; managing inventory, cash handling, and store maintenance; and analyzing performance data to drive improvements. The role requires ensuring store compliance with policies and legal regulations while fostering a safe and welcoming environment.
The position involves leadership in people management, including developing team members, conducting performance reviews, and planning for talent pipelines. It also requires effective communication, collaboration with external partners, and supporting business initiatives. The supervisor may serve as acting store leader in the absence of the Store Manager and support pharmacy operations as needed.
Qualifications include a bachelor’s degree or equivalent supervisory experience, leadership skills, and flexibility to work varied hours. Preferred candidates possess management experience across store functions, retail or food industry background, and relevant training certifications. The role offers a salary range of $45,000 to $71,550, with opportunities for advancement and promotion. The position emphasizes diversity, equal opportunity employment, and benefits participation.
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Walgreens
Founded over a century ago in 1901, we have a rich and colorful history of continuous improvement and innovation at Walgreens. From inventing the world’s first chocolate malted milkshake to the creation of one of the most popular and sophisticated mobile applications in retail shopping today, we have transformed ourselves into a leader within the retail and drug industry.
Walgreens, one of the nation’s largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health well being enterprise.
At Walgreens you'll find a team positively energized by the unique talents, ideas, experiences and aspirations of every individual. In other words, you can be your authentic self in our stores, offices and other workplaces, and be comfortable and confident that what matters most here is doing your best to make health and well-being within reach for everyone on a daily basis.
Walgreens has a proud legacy of valuing diversity and fostering inclusion more than 100 years-strong, and we're still living that commitment. We intend to be recognized as a “Next Practices” company for diversity and inclusion – one whose cultures, people, perspectives and workplaces reflect the current and future customers we serve while delivering superior business performance.
Walgreens has over 9,500 stores in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands.
10,000 employees or more
https://www.walgreens.com/