We're seeking an Enterprise Solutions Engineer to manage the full technical lifecycle for our complex enterprise accounts, from implementation to long-term growth.
This role involves leading technical setups, designing scalable solutions, and acting as a trusted partner for large customers. The engineer collaborates with Customer Success, Product, and Engineering teams to address customer needs, influence product development, and establish technical standards.
Key responsibilities include managing technical implementations, supporting renewals and expansions, identifying risks and opportunities, and translating customer requirements into scalable solutions.
Candidates should have experience in customer-facing technical roles, strong knowledge of enterprise systems (e.g., Microsoft 365, Google Workspace, identity management), and excellent communication skills. Technical agility, systems thinking, and proactive problem-solving are essential.
Benefits include competitive pay, healthcare, stock options, 401k, unlimited vacation, and flexible work.
The company is a growing startup focused on enhancing internal communications through innovative software.