A Technician is responsible for setting up and operating small-scale audiovisual systems in a hospitality setting, ensuring customer satisfaction. They report to an Operations Manager or Director of Event Technology. Key duties include equipment operation, customer service, technical ability, and systems knowledge. Requirements include a high school diploma (associate's preferred), relevant training and certifications, customer service or hospitality experience, and a valid driver's license if operating company vehicles. Physical demands include lifting up to 50 lbs., with work in hotel environments involving moderate outdoor exposure, varying noise levels, and potential heights. Work hours may include irregular shifts, weekends, and holidays. The hourly pay ranges from $15.64 to $20.33, depending on experience and location. Competencies include delivering excellent service, integrity, results-driven focus, valuing people, and effective communication.