The Executive Host is responsible for increasing VIP player engagement, driving revenue, and building loyalty through personalized service and outreach efforts.
They manage relationships with high-value guests both on the gaming floor and via outbound communication, including calls, emails, and special events.
The role involves developing and maintaining guest loyalty, resolving issues, and monitoring performance against competitors.
Key skills include strong organization, communication, time management, and the ability to work flexible hours, including evenings and weekends.
Required experience includes 2-5 years in marketing, sales, or gaming, along with relevant licensure.
The position demands physical stamina for extended standing, lifting, and working in a dynamic environment.