Experience Coordinator / Project Liaison
We're looking for a detail-oriented and proactive Experience Coordinator / Project Liaison to support our project managers and marketing team. This client-facing role ensures smooth communication, timely follow-ups, and high-quality service from start to finish.
Key Responsibilities:
Be the first point of contact for customer inquiries (phone, email, in-person)
Assist project managers by tracking follow-ups and reminding them to return calls
Package and mail stone samples alongside PMs
Coordinate with marketing to plan on-site events
Use Canva and OptiSigns to update in-office TV messaging
Maintain and update CRM records, including logging all customer calls and walk-ins as opportunities
Organize shared sales materials and communication logs
Qualifications:
High school diploma required; college degree a plus
Strong communication and organizational skills
Comfortable using Canva, Google Workspace, CRM tools
Able to work independently in a fast-paced environment
Positive, team-oriented, and proactive mindset
Why Join Us: We're a family-owned business with a collaborative culture. Creativity and initiative are encouraged, and your work will directly impact the team's success. Benefits include health, dental, vision, PTO (including your birthday!), and 401K matching.
For the full job description, please see the attachment.