Facilities Coordinator

Exciting Opportunity: Facilities Coordinator

Join JLL's innovative Integrated Facilities Management team as a Facilities Coordinator and become the backbone of our operational excellence! This dynamic role connects you with an industry-leading team that's revolutionizing how facilities are managed. You'll be at the forefront of customer service delivery, solving real problems and making tangible improvements to our clients' facilities every single day. This is your chance to build valuable skills in a growing field with one of the world's most respected real estate services firms. The Facilities Coordinator plays a crucial role in managing work orders, providing service desk support, and assisting with reporting and administrative tasks. This position requires excellent organizational skills, attention to detail, and the ability to manage multiple tasks efficiently while supporting the Director and facility operations.

Key Responsibilities:

Reporting and Administrative Support:

• Serve as the primary point of contact for facility management needs, actively monitoring systems, and responding promptly to ensure smooth operations
• Assist the Director with daily, weekly, monthly, annual, and special project reporting
• Prepare and compile data for regular management reports
• Support the development of presentations and documents as needed
• Coordinate with managers on routine operations, including procurement of supplies, vendor management, and equipment logistics

Vendor and Contractor Coordination:

• Assist in scheduling and coordinating vendor and contractor activities
• Ensure vendors and contractors meet required performance standards
• Support the procurement of services as needed

Work Order Management:

• Process and prioritize incoming work orders through the CMMS
• Ensure data integrity of all work order information
• Monitor work order status and follow up on completion
• Coordinate with vendors and contractors to schedule and complete work orders

Service Desk Support:

• Serve as the primary point of contact for facilities at the service desk
• Receive and manage calls for work and service requests
• Provide first-level support and escalate issues when necessary
• Maintain clear communication with staff and occupants regarding request status

Financial Management:

• Process purchase orders promptly and accurately in the internal financial management platform
• Assist with monthly accrual reports and help monitor finance trackers
• Support budget tracking and cost control measures

Facility Maintenance and Safety:

• Conduct routine site inspections and assessments
• Ensure compliance with safety procedures and building protocols
• Assist in implementing property risk management programs
• Maintain premises in neat and good working condition

Project Support:

• Assist in coordinating special events and projects
• Support proper scheduling, execution, and closeout of building projects
• Help monitor project timelines and deliverables

What we're looking for:

• A tech-savvy professional with proficiency in MS Office, Excel, and the ability to customize administrative reports
• Experience with Corrigo is a plus
• Excellent verbal and written communication skills
• Proficiency in CMMS and financial management platforms
• Strong organizational and time management skills
• Ability to work both independently and as part of a team
• Self-motivated with a confident and proactive attitude
• Flexibility and ability to work well under pressure
• Attention to detail and accuracy in data entry and reporting

This role offers an opportunity to contribute to the efficient operation of facilities while developing skills in work order management, service desk operations, and administrative support for facility management.

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!