Facilities Manager
JLL
Redmond, WA
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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Aged Care, Best Practices, Budget Management, Budgeting, Building Systems, Business Operations, Capital Project, Childcare, Commercial Real Estate, Compensation Management, Computerized Maintenance Management System (CMMS), Continuous Improvement, Contract Management, Corporate Law, Cost Control, Customer Relations, Customer Relationship Management (CRM), Develop and Maintain Customers, Disability Accommodations, Diversity, Facilities Management, Genetics, Information/Data Security (InfoSec), Interpersonal Skills, Investment Management, Investment Services, Leadership, Legal, Maintain Compliance, Maintenance Services, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multitasking, Performance Management, Performance Metrics, Performance Reviews, Presentation/Verbal Skills, Preventative Maintenance, Problem Solving Skills, Process Improvement, Project Planning, Property Maintenance, Quality Metrics, Real Estate, Regulatory Compliance, Relationship Management, Requirements Validation/Verification, Root Cause Analysis, Safety Process, Safety/Work Safety, Sales Management, Service Delivery, Service Level Agreement (SLA), Sourcing Strategy, Staff Development, State Laws and Regulations, Strategic Planning, Team Lead/Manager, Team Player, Time Management, Vendor/Supplier Evaluation, Writing Skills
LOCATION
Redmond, WA
POSTED
30+ days ago
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves:
As a Facilities Manager at JLL, you will serve as the manager for assigned sites while providing leadership and direction to a team of highly skilled staff in delivering facilities management services in professional office environments, ensuring service delivery meets Service Level Agreements and Key Performance Indicators at the lowest possible cost within prescribed budgets. This strategic leadership role combines operational excellence with client relationship management, requiring you to work with Senior Facilities Managers to develop overall facilities team vision while overseeing operational aspects of properties to protect, maintain, and improve client site value. You will play a crucial role in JLL's commitment to shaping the future of real estate by driving continuous improvement in site performance, managing third-party contractors and vendors, transforming operational practices to leverage JLL tools and processes, and acting as primary interface with clients to ensure delivery of committed services while maintaining positive relationships with stakeholders.
What your day-to-day will look like:
Work with Senior Facilities Manager to develop and execute overall facilities team vision while assisting in strategic direction for operations and maintenance teams
Oversee operational aspects of properties to protect, maintain, and improve client site value while conducting routine site inspections to ensure highest quality standards
Drive continuous improvement in site performance while managing third-party contractors and vendors engaged in property operations and maintenance
Develop and maintain positive relationships with Client Managers and Operations teams while serving as primary client interface for service delivery satisfaction
Transform existing operational practices to leverage JLL tools, processes, and best practices while maintaining sites using SLAs and KPIs
Establish safety-first culture by promoting safe work practices, timely training, and best practices while fostering collaborative teamwork environment
Team with Senior Facilities Manager to develop and maintain operating budgets while meeting cost savings targets and managing work within budget constraints
Complete performance reviews and ensure optimal rollout of CMMS tools while promoting culture of diversity and inclusivity for all team members
Required Qualifications:
Minimum 5-8 years of Facilities Management experience with demonstrated experience managing facilities teams
Experience managing 24/7 operations in fast-paced work environments with superior client relationship management skills
Demonstrated organizational and problem-solving skills with ability to plan and manage within budget and time constraints
Familiarity with various building systems and ability to multitask while working without direct supervision
Experience with CMMS systems and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong written, verbal, and people skills with collaborative management style
Understanding of safety procedures, preventive maintenance programs, and continuous improvement methodologies
Ability to manage third-party contractors and vendors while ensuring compliance with audit standards
Preferred Qualifications:
Bachelor's degree in related field
Background in professional office environment facilities management
Experience with strategic sourcing and contracting for maintenance and project services
Knowledge of capital improvement project planning and management
Familiarity with JLL tools, processes, and best practices
Understanding of landlord, tenant, and subtenant relationship management
Experience with incident investigation and root cause analysis methodologies
Background in employee development and performance management
Location: Onsite
At JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.
JLL is an Equal Opportunity Employer committed to diversity and inclusion.
Estimated compensation for this position:
108,500.00 - 157,300.00 USD per year
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
On-site -Redmond, WA
Job Tags:
GREF
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
About the Company
J
JLL
JLL is a financial and professional services firm specializing in commercial real estate services and investment management. We create value for companies and institutions that invest in and use real estate. With 60,000 employees across 280 corporate offices worldwide, we serve the local, regional and global real estate needs of corporates and investors in more than 80 countries. Our integrated services offering is grounded in expertise in all property types, a deep understanding of real estate markets and capital markets, and is coordinated and consistent across geographies.
COMPANY SIZE
10,000 employees or moreINDUSTRY
Real Estate/Property Management
FOUNDED
1783