Facilities Superintendent (Temporary/Temp to Perm)
Centers
Washington, DC
Overview
The Facilities Superintendent is an operational leadership position responsible for consolidating oversight of general maintenance, MEP, and HVAC contract management under a single, accountable position. This position is established as an one-year appointment to stabilize, assess, and transform the Facilities Management department of a public university located in Maryland.
The Facilities Superintendent focuses on operational discipline, work quality, and workforce readiness, while supporting department-wide optimization efforts, including refinement of service delivery standards, development of a two-shift staffing model, and clearer separation of reactive and preventive maintenance work.
Over the course of the one-year appointment, the Facilities Superintendent will:
- Stabilize and unify daily maintenance operations across general maintenance and MEP
- Improve work quality, supervision, and adherence to standards
- Strengthen coordination between in-house staff and HVAC contractors
- Support development of service delivery standards
- Assist in planning for multi-shift operations and preventive vs. reactive work models
Individuals appointed to this position may be eligible for the permanent position should the role convert to a regular appointment.
Responsibilities
ESSENTIAL FUNCTIONSConsolidated Operational Oversight
- Provide direct oversight of the general maintenance teams, MEP systems (electrical, plumbing, mechanical) and HVAC contract services.
- Serve as the single operational authority for maintenance execution and work quality across these functions.
- Coordinate daily activities to ensure consistent priorities, staffing coverage, and response.
Supervision & Work Quality Control
- Plan, assign, and oversee maintenance work.
- Ensure supervisors and lead technicians are actively managing staff performance and productivity.
- Inspect completed work to verify adherence to trade standards, specifications, and safety requirements.
- Monitor repeat work orders, rework, and unresolved issues to identify systemic problems.
- Define required fields, time standards, and expectations for work order acknowledgement, updates, completion, and closeout.
Preventive & Reactive Maintenance Alignment
- Review and refine preventive maintenance tasks, schedules, and execution practices.
- Work with leadership to clearly distinguish between preventive maintenance work and reactive/emergency repairs.
- Assist in developing standard operating procedures (SOPs) that support consistent execution across teams.
HVAC & Contractor Management
- Serve as the primary Facilities liaison for HVAC contractors.
- Direct, monitor, and evaluate contractor performance to ensure contract compliance and alignment with Facilities service delivery standards.
- Coordinate contractor activities with internal staff to avoid duplication or gaps in service.
Service Standards & Workforce Readiness
- Support development of a plan to align maintenance operations with desired service delivery standards, including:
- Staffing level assessments
- Work standards and productivity expectations
- Trade skill alignment and training needs
- Assist leadership in identifying staffing gaps and opportunities for improved resource deployment.
Shift Structure & Team Design Support
- Contribute to planning for a two-shift Facilities model (day and evening).
- Assist in designing dedicated teams for reactive maintenance service response and preventative maintenance.
- Provide operational insight into staffing, scheduling, and workload distribution needed to support these models.
Safety, Compliance & Training Support
- Ensure maintenance activities comply with established safety standards and procedures.
- Manage shop and work area safety, cleanliness, and readiness.
- Assist with on-the-job training and mentoring of maintenance staff.
Qualifications
Education and Experience
- Bachelor’s degree in Engineering, Facility management or closely related field required.
- Minimum 3 years of facility experience with supervision.
- Broad building trades knowledge.
- Knowledge of pertinent federal, state, and local laws, codes and regulations.
Skills and Abilities
- Demonstrated experience supervising trades.
- Proven track record of developing and maintaining strong, lasting relationships with relevant stakeholders.
- Ability to read blueprints.
- Proven ability to develop and achieve financial plans.
- Ability to motivate and lead employees and hold them accountable.
- Demonstrated ability to lead effectively within collective bargaining frameworks preferred.
Work Environment and Physical Demands
Work Environment
- Office based with exposure to elements and work sites
- Non-smoking environment
- Moderate to loud noise
- Maintain flexible hours for events that may occur on weekends and evenings
Physical Demands
- Must be able to traverse throughout work sites, buildings, and campus. Regularly ascending/descending building levels and occasionally ladders or stools.
- Must meet physical demands for lifting, climbing, confined spaces, hot/cold environments.
- Must be able to discuss, converse with, and exchange accurate information with event patrons, staff, stakeholders, etc.
Success Indicators by End of Term
Unified, well-coordinated maintenance operations with fewer handoffs
Improved work quality and reduced rework
Stronger oversight of HVAC contractors and MEP systems
Operational readiness for multi-shift and preventive/reactive team models
Maintenance teams positioned for long-term performance improvement
Travel
- Local, regional, national travel as required
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.