Field Engineer
JobsRUs.com
New York City, NY
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JOB DETAILS
SALARY
$25–$25 Per Hour
LOCATION
New York City, NY
POSTED
3 days ago
Benefits Available!
Weekly Pay!
$25.00/Hour
Shift Details: 1st shift
Working Days: Monday - Friday
Day Starts at: 8:00AM
Day Ends at: 5:00PM
DESCRIPTION:
Day to Day Work:
As a Field Engineer, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, standard software, or depot locations.
This is a journeyman position for the typical desk side support technician.
You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.
Your assignments will range in complexity from troubleshooting and repair including reloading and re-imaging of PCs or laptops.
Occasional assistance with the server or network teams may be required, under direct instruction from those teams.
Responsibilities:
Provides support for software, hardware and networking support for desktops, laptops
Installs and maintains PCs and associated software, performs installs, moves, adds and changes as required
Provides follow-up on problems or escalation.
Maintains a high degree of professionalism in actions, demeanor and dress.
Provides support for software, hardware and networking support for desktops, laptops
Installs and maintains PCs and associated software, and peripherals
Performs installs, moves, adds and changes as required
Provides follow-up on problems or escalation.
Maintains a high degree of professionalism in actions, demeanor and dress.
Ensures customer satisfaction throughout the service delivery transaction.
Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
Experience with Windows10 or 11 and Mac OSx 12.6 or later is a requirement.
About the Company
J
JobsRUs.com
About Us
JobsRUs offers job opportunities across the United States with diverse employers and organizations. Job seekers can expect to find a diverse selection of permanent and temporary job opportunities throughout the USA and include both full time and part-time job opportunities in all skill sets and industries.
Our Mission
To simplify the job search process for job seekers while providing increased visibility and exposure employers require in order to successfully fill their open positions. We aim to connect eager job seekers with diverse job opportunities for quality employers.
COMPANY SIZE
100 to 499 employeesINDUSTRY
Staffing/Employment Agencies
FOUNDED
1999
WEBSITE
http://www.jobsrus.com