Field Service Representative (WA)
Washington Water Service Company
Gig Harbor, WA
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JOB DETAILS
JOB TYPE
Full-time, Employee
LOCATION
Gig Harbor, WA
POSTED
30+ days ago
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SaveEmailAll Washington Water Service Company jobsField Service Representative (WA)
Washington Water Service Company - Gig Harbor, WA
Posted: 10/28/2025 - Expires: 1/26/2026
Job ID: 292811934
Job Description
Washington Water Service
Job Description:
The Field Service Representative is responsible for providing support to various departments within the company including, but not limited to, Accounting, Operations, and Customer Service, by ordering, receiving, maintaining, and issuing stores material; assisting customers in person and by phone, addressing questions regarding billing, payments, conservation, and water quality, creating, dispatching, and tracking all purchases of materials, parts, or supplies, including those for fleet vehicles; writing and resolving field orders, creating specific and non-specific work orders; processing and tracking change orders; preparing and maintaining files, reports, and logs; performing various administrative duties including shipping/receiving mail or packages and submitting requests for checks or payments; responds to and resolves inquiries from customers, vendors, and contractors. The position is located in Gig Harbor, WA.
ESSENTIAL FUNCTIONS:
Order, receive, issue, inventory, and control stores material
Maintain material in storeroom and yards in a clean and orderly manner
Enter data into the computer as required with speed and accuracy
Perform a variety of routine clerical work, including filing, scanning.
Operate standard office equipment, including word processing equipment as assigned; may perform duties on various computer applications and programs
Initiate, update, and complete specific and nonspecific capital projects; perform accounting functions related to all aspects of project lifecycle including monitor and research expenses
Perform administrative duties as needed, create and update forms, filing, receive radio calls from field, purchase, and restock break room/lounge supplies
Perform work safely by adhering to Washington Water Safety programs and policies as well as reporting hazards and unsafe conditions
Coordinate, create, and dispatch all purchase orders for materials, parts, or supplies
Respond to and resolves inquiries from customers, vendors, and contractors
Comply with Sarbanes-Oxley (SOX) requirements
Coordinate delivery and pickup of materials or orders, ships/receives packages or mail, and organizes/tracks existing inventory
Write and resolve field orders
Other duties as assigned
MINIMUM QUALIFICATIONS:
High school diploma or GED
Valid Washington State Driver's License with an excellent driving record
Water utility experience desired
Ability to obtain forklift certification to operate forklift as needed
Salary Range: $22.50 - $37.41
Deadline to submit resume is OPEN UNTIL FILLED.
The Equal Opportunity Policy of the Company is based upon the philosophy that all people should be treated fairly and with dignity. California Water Service, Hawai'i Water Service, New Mexico Water Serviceand Washington Water Servicedo not discriminate against any applicant or employee because of race, color, religion, sex, national origin, or any other protected class. The Company makes all employment decisions in a non-discriminatory manner. EOE, VET, DISABILITIES.
The Equal Opportunity Policy of the Company is based upon the philosophy that all people should be treated fairly and with dignity. California Water Service Company, Hawaii Water Service Company, New Mexico Water Service Company and Washington Water Service Company do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, or any other protected class. The Company makes all employment decisions in a non-discriminatory manner.
Job Description:
The Field Service Representative is responsible for providing support to various departments within the company including, but not limited to, Accounting, Operations, and Customer Service, by ordering, receiving, maintaining, and issuing stores material; assisting customers in person and by phone, addressing questions regarding billing, payments, conservation, and water quality, creating, dispatching, and tracking all purchases of materials, parts, or supplies, including those for fleet vehicles; writing and resolving field orders, creating specific and non-specific work orders; processing and tracking change orders; preparing and maintaining files, reports, and logs; performing various administrative duties including shipping/receiving mail or packages and submitting requests for checks or payments; responds to and resolves inquiries from customers, vendors, and contractors. The position is located in Gig Harbor, WA.
ESSENTIAL FUNCTIONS:
Order, receive, issue, inventory, and control stores material
Maintain material in storeroom and yards in a clean and orderly manner
Enter data into the computer as required with speed and accuracy
Perform a variety of routine clerical work, including filing, scanning.
Operate standard office equipment, including word processing equipment as assigned; may perform duties on various computer applications and programs
Initiate, update, and complete specific and nonspecific capital projects; perform accounting functions related to all aspects of project lifecycle including monitor and research expenses
Perform administrative duties as needed, create and update forms, filing, receive radio calls from field, purchase, and restock break room/lounge supplies
Perform work safely by adhering to Washington Water Safety programs and policies as well as reporting hazards and unsafe conditions
Coordinate, create, and dispatch all purchase orders for materials, parts, or supplies
Respond to and resolves inquiries from customers, vendors, and contractors
Comply with Sarbanes-Oxley (SOX) requirements
Coordinate delivery and pickup of materials or orders, ships/receives packages or mail, and organizes/tracks existing inventory
Write and resolve field orders
Other duties as assigned
MINIMUM QUALIFICATIONS:
High school diploma or GED
Valid Washington State Driver's License with an excellent driving record
Water utility experience desired
Ability to obtain forklift certification to operate forklift as needed
Salary Range: $22.50 - $37.41
Deadline to submit resume is OPEN UNTIL FILLED.
The Equal Opportunity Policy of the Company is based upon the philosophy that all people should be treated fairly and with dignity. California Water Service, Hawai'i Water Service, New Mexico Water Serviceand Washington Water Servicedo not discriminate against any applicant or employee because of race, color, religion, sex, national origin, or any other protected class. The Company makes all employment decisions in a non-discriminatory manner. EOE, VET, DISABILITIES.
The Equal Opportunity Policy of the Company is based upon the philosophy that all people should be treated fairly and with dignity. California Water Service Company, Hawaii Water Service Company, New Mexico Water Service Company and Washington Water Service Company do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, or any other protected class. The Company makes all employment decisions in a non-discriminatory manner.
Job Summary
Veteran Preference
Company Details
- Company
- Washington Water Service Company
- Industry
- Water Supply and Irrigation Systems
Job Information
- Location
- Gig Harbor, WA
- Job Type
- Full Time Employee
- Experience
- Less than 1 Year
Education Level - High School or equivalent
- Job Position
- 1 Position(s) Open
- Duration
- Over 150 Days
Additional Information
- Federal Contractor
- Yes
- Affirmative Action Plan
- No
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