Field Service Supervisor
Mustang CAT
El Campo, TX
Apply
JOB DETAILS
SKILLS
Billing, Braking Systems, Caterpillar Equipment, Compensation and Benefits, Computer Skills, Construction Equipment, Customer Support/Service, Equipment Maintenance/Repair, Establish Priorities, Expense Tracking, Heavy Equipment/Vehicles, Hydraulic Engineering, Identify Issues, Maintenance Services, Multitasking, Natural Gas, Oil and Gas, On Site Support, Rentals, Requirements Management, Resolve Customer Issues, Servant leadership, Systems Administration/Management, Time Management, Tuition Reimbursement
LOCATION
El Campo, TX
POSTED
26 days ago
Don't have an account? Create an account through the link on the "Sign In" pop-up window, and apply today!
We are hiring a Field Service Supervisor to manage, supervise, and perform day-to-day operations of the Field Service Department in El Campo, Texas, for Heavy Equipment. We are looking for a Servant Leader that prioritizes communication, collaboration, and persistence! This role is essential to delivering high-quality customer service in a fast-paced environment. We've been Building Texas... Powering the World since 1952! Join the Mustang family!
Field Service Supervisor Benefits:
- Great Work-Life Balance
- Tuition Reimbursement
- Vast Growth Opportunities
- Job Stability
- Full-Time Benefits to include: Medical, Dental, Vision
- 401(k) Employer Matching
- Paid Vacation, Sick Time, Holidays
Field Service Supervisor Responsibilities:
- Supervise heavy equipment and engine repairs and service in the field, supporting the oil & gas market and heavy equipment industry
- Schedule service technicians to expedite repairs for heavy equipment and diesel & natural gas engines
- Act as in-house Technical Communicator for field service technicians, parts, and customers - help Field Service Mechanics troubleshoot and repair Caterpillar equipment
- Coordinate parts orders and component repairs
- Monitor field service expenses and service technician overtime
- Address customer complaints and concerns
- Ensure all invoices are collected on time
- Open, edit, review, and invoice work orders
- Represent Mustang Cat in a professional manner in and away from the office
Field Service Supervisor Position Requirements:
- Bachelor's degree in Ag Systems Management, Business, mechanical, or other related field or tenured work experience in the field
- Strong Computer skills
- Positive, outgoing personality with the ability to maintain good working relationships
- Ability to think on your feet, manage multiple tasks, and work efficiently in a fast-paced environment
- A basic understanding of engines (gas and diesel), hydraulic systems, transmissions, A/C, air and hydraulic brake systems, and planetary gear assemblies
Strongly Preferred Experience:
- 2 years experience in a supervisory role
- Knowledge of Cat Systems
Mustang Cat is a licensed Caterpillar dealer that provides new and used construction equipment, machinery, power systems, rentals, servicing, and more. If you’re passionate about all you do, we want you to work with us. Start a career with Mustang Cat!
EOE/Minorities/Females/Vet/Disability
EOE/Minorities/Females/Vet/Disability
Other details
- Pay TypeSalary
- Min Hiring Rate$69,000.00
About the Company
M