Monster

Field Technician MCAT

MacAllister Machinery

Grand Rapids, MI

JOB DETAILS
SKILLS
Automotive Repair and Maintenance, Class A License, Communication Skills, Customer Relations, Customer Support/Service, Equipment Maintenance/Repair, Identify Issues, Maintenance Services, Needs Assessment, On Site Support, Time Management, Writing Skills
LOCATION
Grand Rapids, MI
POSTED
30+ days ago

Position Summary

A Field Technician at Michigan CAT is the onsite Service Specialist to support customers at their work location. A Field Technician would perform maintenance and repair on customer fleet at customer sites, to get them continually producing output to the customers' demands. 

Responsibilities

As a Field Technician your responsibilities may include, but not limited to:

  • Diagnose problems with equipment/engines.
  • Perform all repairs associated with the diagnosis that is possible out in the field.
  • Locate and order parts as required. On occasions, this may require you to coordinate with parts-drivers to get the parts you need to your work site.
  • Write up detailed service reports for both internal and external requirements.
  • Maintain own equipment.
  • Building productive customer relationships to benefit all involved.

Qualifications

To qualify, you should have:

  • Proven track record of ability to perform and fix equipment/engines in a timely manner, to the quality and standard required.
  • The ability to self-motivate and self-manage time.
  • A record of promptness to get to and from work on time.
  • Strong ability to communicate and listen, understanding customer needs and performing the work necessary.
  • Strong writing skills to complete detailed service reports.
  • A Current DOT Medical Card.
  • A Current Class A CDL.

The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.

All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.

About the Company

M

MacAllister Machinery

MacAllister Machinery Co is the Caterpillar dealership for 68 of the 92 counties in Indiana with 16 locations across the state. Founded in 1945, we are a family owned company that offers a variety of products and services to meet our customers’ needs. Our company values focus on meeting the needs of both our customers as well as our employees, making MacAllister an excellent place to work. MacAllister Machinery is proud to be a drug free, equal opportunity employer.

COMPANY SIZE
1,500 to 1,999 employees
INDUSTRY
Manufacturing
FOUNDED
1945
WEBSITE
https://www.macallister.com/