Field Trainer

Rocky's Ace Hardware

Framingham, MA

JOB DETAILS
SKILLS
Auditing, Communication Skills, Loss Prevention, Microsoft Office, Needs Assessment, Onboarding, Organizational Skills, Progress Reports, Retail, Revenue Growth, Standard Operating Procedures (SOP), Talent Management, Team Player, Training Program, Training/Teaching
LOCATION
Framingham, MA
POSTED
Today

The Field Trainer is responsible for delivering and auditing training programs across multiple store locations, partnering with management to enhance sales, service, and SOP compliance.
Essential duties include assessing training needs, developing instructional methods, conducting onboarding and manager training, and coordinating vendor and loss prevention training.
The role involves reporting on employee progress, supporting talent development, collecting feedback, and ensuring training materials are current.
Competencies required include strong communication, teamwork, adaptability, organizational skills, and professionalism.
Qualifications include at least one year of retail and training experience, proficiency in Microsoft Office, and flexibility to travel. Preferred qualifications include a bachelor’s degree and certification.
The position demands physical mobility, ability to operate office equipment, and working in retail and office environments.

About the Company

R

Rocky's Ace Hardware