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Finance Coordinator

Axelon

Winston Salem, NC

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JOB DETAILS
SALARY
$25 Per Hour
SKILLS
Accounting, Accounting Software, Accounts Receivable, Accounts Receivable Management, Analysis Skills, Billing, Business Skills, Cash Flow, Chargebacks, Coaching, Communication Skills, Continuous Improvement, Credit Risk, Credit and Collections, Customer Relationship Management (CRM), Data Quality, Detail Oriented, Develop and Maintain Customers, Economics, Finance, Financial Operations, Forecasting, Investment Management, Metrics, Microsoft Office, Microsoft Windows Operating System, Multitasking, Organizational Skills, Portfolio Accounting, Presentation/Verbal Skills, Pricing, Problem Solving Skills, Process Development, Process Improvement, Project/Program Management, Purchasing/Procurement, Reconciliation, Risk Analysis, Risk Management, Root Cause Analysis, Systems Maintenance, Time Management, Writing Skills
LOCATION
Winston Salem, NC
POSTED
1 day ago

Title: Finance Coordinator
Location: Winston Salem, NC
Hours: 8 AM - 5 PM
Pay: 25/hr

Position Summary

The Finance Customer Management Coordinator is responsible for managing accounts receivable activities, reviewing aged receivables, identifying root causes of delinquent balances, reconciling customer accounts, and resolving customer concerns. This role contributes to business success by improving cash flow, reducing credit risk, and ensuring timely resolution of financial issues.

Key Responsibilities

  • Monitor aging reports and receivable metrics to identify risks and overdue balances.
  • Initiate customer contact and follow up on outstanding invoices.
  • Analyze and resolve chargebacks, shortages, skipped invoices, and pricing discrepancies.
  • Collaborate with internal and external stakeholders to resolve financial and operational issues.
  • Serve as the primary owner for root cause analysis and resolution of customer exceptions.
  • Understand customer accounting, purchasing, and delivery processes to improve issue resolution.
  • Maintain accurate customer account information, including vendor numbers, store numbers, billing requirements, tax exemptions, and system hierarchies.
  • Perform account maintenance and system updates as needed.
  • Forecast account performance for month-end, quarter-end, and reporting activities.
  • Achieve individual and team performance goals.
  • Participate in continuous improvement initiatives and process enhancements.
  • Expand knowledge and skills through coaching, feedback, and professional development.

Required Qualifications

  • Associate degree in Business, Finance, Accounting, Economics, or a related field.
  • 13 years of experience in Accounts Receivable, Cash Collections, Customer Portfolio Management, Accounting, or Finance.
  • Strong written and verbal communication skills.
  • Excellent analytical and problem-solving abilities.
  • High attention to detail and strong organizational skills.
  • Ability to work independently with minimal supervision.
  • Proficiency in Microsoft Office applications, particularly Excel (intermediate level or higher).
  • Experience with accounting systems and Accounts Receivable (AR) modules.
  • Proficient with Windows-based applications.

Preferred Qualifications

  • Bachelor's degree in Business, Finance, Accounting, Economics, or a related field.
  • 35 years of experience in Customer Portfolio Management, Cash Collections, or Accounts Receivable.
  • Project management experience with the ability to manage multiple priorities and stakeholders.
  • Experience identifying process improvements and leveraging technology to enhance efficiency.
  • Strong business acumen and customer relationship management skills.

About the Company

A

Axelon

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