This position involves greeting and assisting customers with public assistance applications (online and paper), navigating self-service areas, and providing program information. The role includes maintaining lobby equipment, answering questions, logging data, educating customers about community resources, resolving EBT issues, and referring clients to agencies. Responsibilities also include conducting brief interviews, collecting verification documents, documenting case records, and ensuring compliance with procedures. Skills required include effective communication, data evaluation, and organizational abilities. Bilingual (English/Spanish) preferred. The pay rate is $15.00/hr, with a vendor rate of $19.50/hr. This is a temporary position requiring customer service, data entry, and knowledge of public assistance programs, with an emphasis on courteous public interaction and accurate record-keeping.