Floral Clerk

Roche Bros. Supermarkets

Mashpee, MA

Mashpee, MA, US
Mashpee, MA
30+ days ago

Receive and stock a variety of floral merchandise on shelves and displays in a careful, neat and expedient manner.   Ensuring that all product is fresh, rotated, well stocked, and eye appealing for our customers while maintaining great customer service.

Minimum Qualifications:
  • Must be 16 years of age.
  • Must be self-motivated, able to work independently.
  • Must be able to read, write, speak, and understand English, with the ability to follow instructions.
  • Ability to work a schedule based on the business needs of the store location.
  • Authorized to work within the U.S.

The list of essential functions is not exhaustive and may be supplemented as necessary by the company.

  • Handle each customer transaction in a courteous, friendly manner, and go out of your way to satisfy any request for assistance.
  • Commit to the “Golden Rule†while working with all associates to build a strong floral team.
  • Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
  • Be knowledgeable about floral products and offer suggestions for plant care and floral arrangements, along with having the ability to locate the information if not readily available.
  • Place customer special orders in person and over the phone.
  • Design and put together floral arrangements for all occasions and gift wrap bouquets for customers. Record any and all flowers used on the inventory sheet.
  • Make arrangement/plant upgrade bows for the season.
  • Participate actively on the control of shrink by keeping accurate records of product dumped, lost, or damaged, and minimizing waste on product and supplies.
  • Order necessary variety; receive, process (under 18 restrictions apply), display, rotate and store product deliveries to assure quality control.
  • Keep all floral merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
  • Ensure that all product is accurately priced, and that it scans at the register.
  • Keep back room/supply area, coolers and display cases organized and clean.
  • Perform proper plant care maintenance for both inside and outside product (i.e., watering and trimming foliage and blooms on potted plants, etc.).
  • Perform water changes for cut flowers on scheduled days.
  • Present favorable impression in dress, personal hygiene and business attitude.
  • Practice the “Cleaner’s Creed†and proper sanitation procedures.
  • Exercise proper safety practices when lifting or moving product, and operate department equipment and tools (under 18 restrictions apply).
  • Keep sales and work area mopped, swept clean, orderly, and free from safety hazards; report any hazards to management.


Secondary Job Functions:

  • Assist with the daily inventory.
  • Inflate balloons and hang up signs.
  • Decorate the department to fit the current season.
  • Monitor the cooler and display cases for correct temperature to assure product quality.
  • Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
  • Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
  • Other duties assigned by management.
Physical Demands: (per work day):

The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.


Physical Demands


Sitting and Crawling.

0% (N) Never

Pushing and pulling up to 250 lbs, lifting up to 50 lbs, climbing up to 8 feet, balancing, stooping, kneeling, and crouching.

1-33% (O) Occasionally

Walking on tile or concrete, carrying up to 50 lbs, bending, and reaching at waist or overhead.

34-66% (F) Frequently

Standing on tile or concrete, handling, feeling, talking, seeing, hearing, and smelling.

67-100% (C) Continuously


Safety Risk Factors


Toxic exposure (see material safety data sheet) and hazardous cleaning solutions.

0% (N) Never

Loud noise, slippery or cluttered floor surface, hazardous equipment (mechanical moving parts), contact with sharp objects or skin irritant, nuisance dust, fumes, and sprays.

1-33% (O) Occasionally

Twisting or back and neck.

34-66% (F) Frequently


Machines, tools, and equipment utilized:

Scissors, knives, flower clippers, flower stem cutter, helium tank, pricing gun, watering can, water hose, trash compactor.


Repetitive Action:

Continuous movement of entire body.


Working Conditions: Working environment is inside and outside, and may include exposure to cold temperatures in wet or humid environments.

About the Company

Roche Bros. Supermarkets