Join our team as a Customer Care Representative in Holland, MI, offering a competitive salary, flexible schedule, health insurance, paid time off, and opportunities for advancement.
Benefits include a Simple IRA, agency-paid licensing, bonuses based on performance, and training & development.
In this role, you'll serve as the first point of contact for clients, providing exceptional customer service, assisting with insurance policy understanding, maintaining accurate records, and identifying cross-selling opportunities.
Responsibilities include addressing inquiries, resolving issues promptly, collaborating with team members, and staying updated on industry trends.
Requirements include 1-3 years of customer service experience, strong communication skills, proficiency in Microsoft Office and CRM software, multitasking ability, detail orientation, and a positive attitude.