Front Desk / Customer Service Representative Full Time

Goldfish Swim School

Grand Rapids, MI

JOB DETAILS
SKILLS
Background Investigation, Centers for Disease Control and Prevention (CDC), Communication Skills, Customer Support/Service, Organizational Skills, Problem Solving Skills, Resolve Customer Issues, Sanitation
LOCATION
Grand Rapids, MI
POSTED
Today

Seeking a Front Desk Customer Service Representative passionate about creating a positive experience for children and families.

Responsibilities include addressing inquiries via phone, digital, and in person, checking in students, resolving account issues, maintaining cleanliness, updating displays, monitoring the Snack Shack, and acting as a school ambassador.

Qualifications include excellent communication, organizational skills, ability to work with children, problem-solving, and passing background checks.

Safety is a priority with CDC/WHO standards, sanitation, and ventilation protocols in place.

Join a vibrant, growth-oriented team focused on delivering a "GOLDEN" experience, fostering a culture of integrity, compassion, and celebration.

This role offers paid training, flexible scheduling, and opportunities to make a meaningful impact in a fun, tropical-themed environment dedicated to teaching water safety and confidence.

About the Company

G

Goldfish Swim School