Front Desk / Customer Service Representative Part Time

Goldfish Swim School

Grand Rapids, MI

JOB DETAILS
SKILLS
Customer Support/Service, Operational Support, Organizational Skills, Problem Solving Skills, Resolve Customer Issues
LOCATION
Grand Rapids, MI
POSTED
Today

Seeking a Front Desk Customer Service Representative passionate about creating a positive experience for kids and families.

Responsibilities include addressing inquiries via phone, digital, and in person, checking in students, resolving account issues, maintaining cleanliness, updating promotional displays, and supporting snack area operations.

Must be able to work with children, demonstrate problem-solving, communication, and organizational skills, and pass background checks.

Follow strict safety protocols, including sanitization, chlorine disinfection, and ventilation standards to ensure a safe environment.

Join a team dedicated to delivering exceptional customer service, fostering a culture of integrity, compassion, and celebration, and making a meaningful impact in children’s lives through swimming education.

Enjoy flexible scheduling, paid training, and a rewarding, energetic work environment focused on growth and community impact.

About the Company

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Goldfish Swim School