Front Desk & Firm Support

Be the face of the firm and the first impression for clients, vendors, and team members alike. The Front Desk & Firm Support role is more than greeting and answering phones, it's a dynamic opportunity to build relationships, solve problems, and keep operations running smoothly in a dynamic professional environment. You'll work with a collaborative team, interact with a wide range of people, and gain exposure to different parts of the business. If you're someone who brings warmth, initiative, and curiosity to your work, this role offers a strong foundation for growth and future opportunities within the firm.

In this full-time, in-office role (Monday-Friday, 7:30am-4:30pm), you'll oversee daily front desk operations while delivering a high level of service to internal and external stakeholders. Some overtime is required during the spring and fall busy tax season.

The Front Desk & Firm Support role requires strong communication, attention to detail, and a proactive mindset. You'll often investigate issues, track down solutions, and ensure nothing falls through the cracks. Working closely with your front desk counterpart and internal teams, you'll play a key role in creating a welcoming, organized, and efficient office environment while building skills that can grow into broader opportunities across the firm.

Some essential functions of the job are but not limited to:

• Open/close the reception area, manage office lighting, and ensure conference rooms are cleaned and ready for use.
• Answer and direct telephone calls, respond to inquiries, and greet clients and visitors.
• Provide high-level customer service, including offering refreshments, timely announcement of visitors, prepare name badges, and validate parking.
• Process and distribute incoming/outgoing mail and packages and notify employees of deliveries; complete change of address and cancel junk mail for former CN employees.
• Maintain the orderliness of the reception area and conference rooms and schedule and monitor their usage.
• Meet regularly with and complete special projects and other administrative duties as assigned by the Director of Client Services to support the needs of the organization.
• Reconcile incoming invoices for payment approval.
• Timely distribution of all incoming e-faxes to appropriate employees.
• Assist the checkout process for Corporate Passes and loaner security badges.
• Restock employee restrooms with necessary supplies and assist with building maintenance requests.
• Assist other Front Desk Coordinator in times of high volume, including certified mail and schedule front office back-up staff during meetings and planned absences.

Education: High School diploma or equivalent, or a combination of education and directly related work experience.

Experience: 1+ years' prior experience as a front desk coordinator and administrative support in a busy office environment. Preferably a Professional Services firm. You must pass a background check, including a credit check at any time to remain eligible for this position.

Pay Rate Range: $23.58 per hour minimum to $33.01 per hour maximum pay range

Benefits: At Clark Nuber, we believe in supporting our employees both professionally and personally from day one. Here's what you can expect:

• Comprehensive Insurance Coverage: We offer fully paid medical, dental, vision, life, short-term and long-term disability, and AD&D insurance for employees. Dependent coverage is subsidized, with all benefits starting on your first day.
• Time Off & Flexibility: Enjoy 10 paid holidays, up to 5 weeks of flexible time off annually, and a sabbatical program for tenured employees-because we value work-life integration. We provide paid parental leave to support you and your family during important life moments.
• Professional Growth: We're committed to your development. We cover licensing, certifications, tuition, and association fees to help you grow your career.
• Financial Wellness: Our benefits include a matching 401(k), annual profit-sharing, special performance bonuses, and on-the-spot recognition rewards.

At Clark Nuber, we foster a culture of excellence, flexibility, and continuous learning-because when you thrive, we all do.

Clark Nuber is dedicated to cultivating a diverse and inclusive workplace. We strive to create an environment where employees are valued, empowered to positively support our business objectives and clients, and recognized for their individual and team contributions. We believe that building an inclusive culture is essential for all our employees to bring their authentic, whole selves to work and experience a sense of belonging and support. Our culture is to lead with respect and acceptance of difference. We expect all employees to embrace this principle and to express it in workplace interactions and through everyday practices.

Please note that transcription or recording of interviews is not permitted per Clark Nuber policy. Clark Nuber complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact CNHR@clarknuber.com.

This position is open until filled and you can apply by clicking the APPLY button and completing the online application.

Clark Nuber does not accept unsolicited candidates, resumes, or referrals from staffing agencies or third parties unless there is a signed agreement in place. Any submissions to any employee or owner of Clark Nuber without a pre-existing agreement will be considered Clark Nuber's property and not subject to fees. For existing agreements, a role must be approved by the Human Resources department in writing and open to external search; otherwise, submittals and referrals will be considered Clark Nuber property and not subject to fees. For inquiries regarding referrals or contracts, please contact cnhr@clarknuber.com.