Front Desk Weekend Lead

New York Sports Clubs

Somerville, MA

JOB DETAILS
SKILLS
Billing, CPR Certification, Communication Skills, Customer Support/Service, Defibrillator, Lift/Move 20 Pounds, People Management, Problem Solving Skills, Sales Management, Staff Development, Team Lead/Manager
LOCATION
Somerville, MA
POSTED
Today

This Part-Time Front Desk Weekend Lead role involves providing a welcoming, safe environment with high-quality customer service during weekend shifts. Responsibilities include engaging members, handling inquiries, promoting memberships, supporting staff development, and assisting with club operations like billing and member account management. The role requires supervising staff, ensuring operational excellence, and addressing issues promptly. Candidates should have 2-3 years of customer service experience, supervisory background, and CPR/AED certification. Strong communication, organization, and problem-solving skills are essential. The position involves working Fridays, Saturdays, and Sundays, with a focus on team leadership, member retention, and maintaining a positive club environment. Physical ability to lift up to 20 pounds and stand for extended periods is required.

About the Company

N

New York Sports Clubs