This role involves delivering courteous and efficient guest check-in and check-out services to ensure a positive experience.
Responsibilities include completing paperwork, handling guest comments and requests, processing payments, accurately posting charges, and monitoring room availability and rates. Additional duties may be assigned as needed.
Qualifications require strong organization and problem-solving skills, effective communication, and the ability to build good relationships with staff. Bilingual ability is highly desirable. A high school diploma or equivalent is required, with a college degree preferred.
This position plays a key part in creating a welcoming environment within a luxurious, historic hotel setting that blends glamour with modern amenities.