Full-Time Customer Service Supervisor

Kohls Department Stores

Springfield, MA

JOB DETAILS
SALARY
SKILLS
Cash Management, Coaching, Communication Skills, Customer Satisfaction, Customer Service Evaluation, Customer Service Management, Customer Service Operations, Equipment Maintenance/Repair, Inventory Management, Loss Prevention, People Management, Process Management, Retail, Sales Management, Team Player
LOCATION
Springfield, MA
POSTED
Today

The Point Of Sale Supervisor oversees customer service and POS operations, coaching associates to deliver efficient transactions and a positive shopping experience.

They lead, train, and develop team members, support inventory accuracy, and manage daily cash processes. The role emphasizes integrity, teamwork, customer satisfaction, operational standards, loss prevention, and safety.

Required skills include supervisory experience, strong communication, and flexible availability. Preferred candidates have 2+ years in retail.

Essential functions involve completing training, operating equipment, maintaining attendance, and performing physical tasks such as lifting and standing for long periods. The starting pay is $18.10 per hour.

About the Company

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Kohls Department Stores