Posted

30+ days ago

Location

BOSTON, MA

Description

Description
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
  • Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
  • Drive profitable sales through forecasting and scheduling
  • Manages store budget for daily operations in support of the P&L
  • Builds highly productive teams through sourcing, selecting and developing people
  • Accountable for team performance through coaching and feedback.
  • Teaches and trains to build capabilities.
  • Leads the implementation and execution of all Standard Operating Procedures and initiatives
  • Creates an inclusive environment
  • Implements action plans to maximize efficiencies and productivity
  • Performs Service Leader duties
  • Represents the brand and understands the competitors
  • Promotes community involvement
  • Leverages OMNI to deliver a frictionless customer experience
  • Ensures all compliance standards are met

  • 3-5 years of retail experience leading others
  • College degree or equivalent experience preferred
  • Demonstrated ability to deliver results
  • Ability to effectively communicate with customers and employees
  • College degree preferred
  • Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
  • Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
  • Ability to travel as required
  • Business Acumen skills
  • Established time management skills
  • Strong planning and prioritization skills

About the Company

Gap

Doris and Don Fisher opened the first Gap store in 1969 with a simple idea -- to make it easier to find a pair of jeans and a commitment to do more. Over the last 46 years, the company has grown from a single store to a global fashion business with five brands -- Gap, Banana Republic, Old Navy, Athleta and Intermix. Gap's clothes are available in 90 countries worldwide through 3,300 company-operated stores, almost 400 franchise stores, and e-commerce sites and is still growing. Many companies work to improve their services and businesses every day by using GAP Testers who anonymously go into various places and report back to the companies on everything from cleanliness, customer service to quality control. Being a tester is a very flexible, fun job with lots of benefits.

Company Size

10,000 employees or more

Industry

All

Website

http://www.gap.com