General Manager

Dolcezza Gelato

Merrifield, VA

Merrifield, VA, US
Merrifield, VA
30+ days ago
Dolcezza Gelato & Coffee is seeking a passionate, responsible, and hardworking cafe manager for our Mosaic District location.

Our Store Managers set the pace for our shops. They maintain store standards and operations. They are team-builders and mentors. They are problem-solvers and free-thinkers. Most importantly, they represent the care and passion we put into our gelato and coffee. If growth and the exemplification of greatness excites you, we'd love to hear from you!

  • Excellent customer service skills.
  • Pride in cleanliness and organization.
  • Proficiency in training and mentorship.
  • A lead-by-example approach.
  • Attention to detail.
  • Adherence to high quality and consistent standards.
  • Ability to multi-task with ease.
  • Impeccable cash handling skills.
  • Proficiency with financials.
  • Management of labor utilization and inventory.
  • Great communication skills.
  • Open to criticism and constantly striving to improve.
  • Retail/food management experience preferred.

Your duties include but are not limited to:
  • Team-building, mentorship, and management of employees.
  • Lead and direct the activities of the café.
  • Create an exceptional gelato and coffee experience.
  • Schedule labor.
  • Maintain standards of operations, customer service, and cleanliness.
  • Support brand and marketing initiatives within the shop.
  • Attend regular meetings with the Regional Manager and training staff.
  • Conduct regular performance reviews with staff.
  • Be a Brand Ambassador.

About the Company

Dolcezza Gelato