General Manager

Dolcezza Gelato

Merrifield, VA

JOB DETAILS
HEADQUARTERS
Merrifield, VA, US
LOCATION
Merrifield, VA
POSTED
30+ days ago
Dolcezza Gelato & Coffee is seeking a passionate, responsible, and hardworking cafe manager for our Mosaic District location.

Our Store Managers set the pace for our shops. They maintain store standards and operations. They are team-builders and mentors. They are problem-solvers and free-thinkers. Most importantly, they represent the care and passion we put into our gelato and coffee. If growth and the exemplification of greatness excites you, we'd love to hear from you!

Qualifications:
  • Excellent customer service skills.
  • Pride in cleanliness and organization.
  • Proficiency in training and mentorship.
  • A lead-by-example approach.
  • Attention to detail.
  • Adherence to high quality and consistent standards.
  • Ability to multi-task with ease.
  • Impeccable cash handling skills.
  • Proficiency with financials.
  • Management of labor utilization and inventory.
  • Great communication skills.
  • Open to criticism and constantly striving to improve.
  • Retail/food management experience preferred.

Your duties include but are not limited to:
  • Team-building, mentorship, and management of employees.
  • Lead and direct the activities of the café.
  • Create an exceptional gelato and coffee experience.
  • Schedule labor.
  • Maintain standards of operations, customer service, and cleanliness.
  • Support brand and marketing initiatives within the shop.
  • Attend regular meetings with the Regional Manager and training staff.
  • Conduct regular performance reviews with staff.
  • Be a Brand Ambassador.

About the Company

Dolcezza Gelato