General Manager

Tap Ins at the Greenhouse is more than just a venue - it’s a destination where food, fun, and community come together across 3.5 acres of mini golf, a chef-driven beer garden, and vibrant social experiences. We’re looking for a driven, hands-on leader who will own the full operation and help build one of Kansas City’s most unique hospitality destinations. If you thrive in high-energy environments, love leading from the floor, and want to create memorable experiences that make guests want to return, this is your role.

What You’ll Do

• Operate the business with an owner’s mindset — constantly improving guest experience, operational efficiency, revenue, and team performance.
• Own the full Profit & Loss (P&L) and drive revenue across golf, food & beverage, events, and merchandise.
• Aggressively manage food, beverage, and labor costs to hit or exceed targets.
• Lead, mentor, and develop a large team (up to 200+ staff) while building a positive, accountable, and guest-obsessed culture rooted in our Core Values.
• Deliver exceptional guest experiences through Big Hellos & Big Goodbyes, the Three R’s, Never Say No, and our high hospitality standards.
• Create and execute memorable programming, events, leagues, and activations that make Tap Ins the place people choose to be.
• Maintain a highly visible, hands-on presence on the floor during service and peak times.

What We’re Looking For

• 5+ years of progressive leadership in high-volume hospitality or experiential venues.
• Experience managing large teams (100–200+ employees).
• Proven success running a multi-revenue venue up to $3.5M+ annually.
• Strong P&L ownership and financial acumen.
• Proficiency with Toast POS, Sling scheduling, and Restaurant365 (R365) preferred.
• High energy, hands-on leadership style, and availability for nights, weekends, and peak periods.
• A passion for hospitality, teamwork, and creating fun, memorable moments.

What We Offer

• Competitive base salary: $80,000 – $90,000+ (based on experience)
• Performance Bonus
• Paid Training
• Health, Dental & Vision Insurance
• 401(k) with Company Matching
• Referral Program
• Employee Discount

At Tap Ins, we live by our Core Values: Do Your Best, Do What’s Right, Show Someone You Care, Seek Knowledge, and Have Fun. We believe the best hospitality experiences are the ones people remember, talk about, and return to.