GTM Engineer (Remote)

Job Title:
GTM Engineer

Reports To:
CMO

Overview:
SymphonyAI delivers vertical AI platforms that automate real business operations — from retail merchandising and financial crime prevention to predictive equipment maintenance and IT service management. Trusted by more than 2,000 enterprises worldwide, our AI platforms are pre-trained on industry ontologies and workflows and can reason, decide, and act inside business operations at scale. This enables deployment and real outcomes in weeks — including up to $200M in incremental retail profit, ~70% reduction in banking false positives, and 20% lower manufacturing downtime. Learn more at www.symphonyai.com.

Responsibilities:

Market Mapping, Lead Identification & Enrichment

• Source, evaluate, and integrate all relevant external and internal data providers to maximize global target market coverage
• Design, build, and maintain advanced workflows in Clay to identify, qualify, enrich, and route leads to Sales in HubSpot
• Continuously improve data coverage and quality across all segments and geographies

HubSpot CRM Ownership

• Own HubSpot data quality: deduplication, parent-child account relationships, and property hygiene
• Build and maintain lead routing and Sales handoff workflows
• Provide Marketing with audience segments for advertising, nurture, and ABM campaigns
• Support funnel reporting accuracy across the revenue team
• Support outbound campaign infrastructures for various business units
• Partner with Salesforce Admins to configure field mappings between HubSpot and Salesforce

Outreach Tooling & Sales Enablement

• Select and roll out a global outreach/sequencing tool for multi-channel prospecting
• Partner closely with Sales to sharpen targeting, segmentation, and outreach effectiveness
• Build playbooks and best-practice documentation for Sales reps using HubSpot

Internal GTM Champion & Innovation

• Develop and manage Claude-driven projects to ensure seamless marketing operations across teams
• Support inbound lead assignment and follow-up, working closely with partnership team
• Manage KPI reporting to support different GTM motions
• Manage, implement, and troubleshoot marketing and analytics Google trackers to ensure data integrity
• Act as the internal HubSpot subject-matter expert for the Sales and Marketing teams
• Troubleshoot CRM issues proactively and improve usability for sellers
• Continuously evaluate new tools and data providers across identification, enrichment, and outreach categories
• Stay current on modern GTM tech stacks, AI-powered prospecting methods, and B2B sales intelligence trends

Required Skills & Qualifications:

• 2–6+ years in GTM Ops, Growth Ops, RevOps, or a sales/growth engineering role with hands-on experience building modern GTM systems
• Hands-on, independent proficiency in Clay — you can build and maintain complex enrichment and routing workflows from day one
• Hands-on, independent proficiency in HubSpot — you can own CRM architecture, workflows, and reporting without guidance
• Strong track record in B2B data sourcing, lead qualification, and enrichment at scale
• Deep understanding of enterprise B2B buying groups and complex sales cycles
• Ability to translate commercial needs into automated, scalable systems
• High attention to detail and a rigorous bar for data quality, structure, and accuracy
• Comfortable managing complex data logic and large, interconnected workflow systems
• Experience with Claude Zoominfo, Demand Base, 6 Sense, LinkedIn Sales Navigaton

Preferred Skills & Qualifications:

• Experience with LinkedIn Sales Navigator and intent data platforms
• Familiarity with industrial, manufacturing, or enterprise software B2B markets
• Experience supporting ABM programs or account-based GTM motions
• A curious, experimental mindset — always exploring smarter workflows and better ways of working

Diversity & Inclusion Statement:
We are committed to building a diverse and inclusive team and encourage candidates from all backgrounds to apply.

SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.